TERMS OF SERVICE

Welcome to Rosy The Panda. By accessing our website, placing an order, or using our services, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. Products

Rosy The Panda offers cosmetics, beauty products, tools, and accessories.

We make every effort to display our products, shades, colors, descriptions, and images as accurately as possible. However, actual colors and appearance may vary depending on lighting, screen settings, device display, skin tone, and other factors.

Product availability, packaging, descriptions, and prices may change without prior notice.

Cosmetic products should always be used according to their intended purpose and any instructions provided. Customers are responsible for reviewing product information and ingredients before use and discontinuing use if irritation or an adverse reaction occurs.

2. Orders

By placing an order, you confirm that the information you provide, including your contact, billing, and shipping details, is accurate and complete.

Rosy The Panda reserves the right to accept, refuse, limit, or cancel an order when reasonably necessary, including in cases of product unavailability, pricing or inventory errors, suspected fraud, or incorrect customer information.

Once an order has been processed or prepared for shipment, cancellation may no longer be possible.

3. Prices & Payments

Prices are displayed in the currency shown on our website and may change without notice.

Shipping fees, taxes, customs duties, import charges, or other applicable fees may be charged separately depending on the destination and applicable law.

Promotional offers and discount codes may be subject to separate conditions and may be changed or discontinued at any time.

4. Shipping & Delivery

Delivery times shown on our website are estimates and are not guaranteed.

Rosy The Panda is not responsible for delays caused by courier companies, customs authorities, incorrect or incomplete delivery information, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery details.

5. Returns, Refunds & Damaged Products

All returns, refunds, exchanges, damaged products, incorrect products, and order-related claims are governed by our Return & Refund Policy.

Due to hygiene and safety considerations, opened, used, tested, or swatched cosmetics and personal-use beauty products are generally not eligible for return or exchange, except where required by applicable law or covered by our Return & Refund Policy.

Please review our Return & Refund Policy before completing your purchase.

6. Website Use & Intellectual Property

All content appearing on the Rosy The Panda website, including our name, logo, product names, designs, photographs, videos, graphics, text, and other brand materials, is owned by or licensed to Rosy The Panda.

You may not copy, reproduce, distribute, modify, sell, commercially use, or otherwise exploit our content without prior written permission.

You may not misuse our website, attempt unauthorized access, introduce malicious software, engage in fraudulent activity, or use our website for unlawful purposes.

7. Third-Party Services

Our website may use services provided by third parties, including Shopify, payment providers, delivery companies, and other service providers.

Rosy The Panda is not responsible for independent third-party websites, platforms, or services that are outside our reasonable control.

8. Privacy

Your personal information is handled according to our Privacy Policy and applicable data protection requirements.

By using our website, you acknowledge that certain information may be processed by Shopify and other service providers necessary to operate our store, process payments, fulfill orders, and provide our services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Rosy The Panda will not be liable for indirect, incidental, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

10. Changes to These Terms

We may update these Terms of Service when necessary. The latest version will always be available on our website and will apply from its stated effective date.

11. Contact Us

For questions regarding these Terms of Service, your order, or our products, please contact:

Rosy The Panda
Email: keepeye@rosythepanda.com

These Terms are subject to the applicable laws and mandatory consumer protection requirements governing your purchase.